On-Demand Training Terms and Conditions of Service

• Delligatti Associates will email a list of access codes along with instructions for learners to redeem them to the buyer or client’s designated point of contact (POC) within one (1) business day of Delligatti Associates receiving payment.
• Period of service: access codes and subscriptions are valid for the specified subscription term sold, from the date the access codes are provided by Delligatti Associates to the buyer or client POC, not from when the access codes are redeemed. Once a learner redeems an access code, they will have access to the purchased course until the end of the period of service. No extensions will be granted.
• Access codes for the On-demand OCSMP Accelerator™ SysML Training Course cannot be traded for access codes for the On-demand OOSEM Accelerator™ MBSE Methodology Training Course and vice versa. Access codes for the OCSMP Overdrive™ Advanced Behavioral Modeling Course cannot be traded for access codes for any other on-demand products. Access codes for the OCSMP Accelerator™ Sample Test cannot be traded for access codes for any other on-demand products.
• Each access code may only be redeemed once by a single named individual. Access codes are non-refundable and non-transferrable once redeemed.
• Access codes not redeemed prior to the period of service end date will be forfeited. No refunds will be provided for unused access codes.

Live Online Training Terms and Conditions of Service

• All participants in the live online version of the course will additionally have a 1-year subscription to the on-demand online version of this course to serve as a reviewable learning resource after the live course ends.
• Delligatti Associates will email a list of access codes along with instructions for learners to redeem them to the client’s point of contact (POC) within one (1) business day of Delligatti Associates receiving payment.
• To complete the registration process, each participant must redeem an access code in the Delligatti Associates Learning Center learning management system (LMS).
• Access codes are valid for one (1) year from the date they are provided to the client POC. Once a learner redeems an access code, they will see their scheduled training sessions in the LMS. Learners will need to launch each daily session from within the LMS at the appropriate date and time for the scheduled course according to the enrollment instructions email which they should receive within 24 hours of redeeming their access code.
• Access to the downloadable training materials as well as the On-demand OCSMP Accelerator™ SysML Training Course will be provided to learners one week before the start of their scheduled live online class. Access to the on-demand course will end at 11:59 PM, one year from the date access is provided. No extensions will be granted.
• Access codes for the OCSMP Accelerator™ SysML Training Course cannot be traded for access codes for the OOSEM Accelerator™ MBSE Methodology Training Course and vice versa.
• Each access code may only be redeemed once by a single named individual. Access codes are not transferrable once redeemed.
• Access codes not redeemed prior to the period of service end date will be forfeited. No refunds will be provided for unused access codes.

Refund, Rescheduling, and Cancellation Policy for Live Online Training

• A refund for a purchased seat may be requested by email to da@delligattiassociates.com no later than 14 calendar days prior to the training start date.
• In the event a registered participant is unable to attend the class during the scheduled week, the participant may request to be moved to a future class or a participant substitution may be made provided an email request is sent to da@delligattiassociates.com no later than 14 calendar days prior to the training start date. No changes to course enrollment will be permitted thereafter.
• If a minimum capacity of ten (10) participants is not met for a scheduled class, Delligatti Associates may cancel that class.
• Delligatti Associates reserves the right to cancel a scheduled class for extenuating circumstances, including but not limited to instructor illness, power or internet outages, and force of nature events such as storms, floods, fires, earthquakes, etcetera.
• Delligatti Associates will make best efforts to coordinate with any registered participant(s) of cancelled classes to move the participant(s) into a later scheduled class. If a paid participant finds no acceptable alternative class dates, Delligatti Associates will offer the paid participant a full refund.

Training Content Terms of Use

• Delligatti Associates training content is copyright protected. Sharing, downloading, reproduction, screen capture, storage in a retrieval system, or transmission in any form or by any means, electronic, mechanical, photocopying, recording, or likewise of training content is strictly prohibited without explicit permission from Delligatti Associates, LLC. Learners must agree to these terms of use upon launching and prior to viewing content in the Delligatti Associates Learning Center learning management system.
• Delligatti Associates retains ownership of our training materials. The Client does not gain joint ownership of these training materials. Delligatti Associates grants paid participants of our training courses the right to use the content provided during training in their daily engineering works. Use of the training materials to provide training to others, either internally or externally, is strictly prohibited.